Image Trends - Legal - Privacy Policy

Privacy Policy

Overall Privacy Policy
We strongly respect your right to privacy. When providing Image Trends, Inc. (Image Trends) with your contact or product information, be assured that we do not sell or trade this information with anyone. Information we collect from customers and visitors to our website is used to enable us to provide the best possible service and products. We do not provide your information to anyone for third party solicitations.

Registration
In order to use this Web site to download trial versions of Image Trends products or to obtain product support, you must first complete the registration form. During registration you will need to provide contact information (such as name and E-mail address). We use this information to contact you about the product and services on our site in which you have expressed interest. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Choice and Opt-out” section.

Image Trends is the sole owner of the information collected on www.imagetrendsinc.com. Image Trends collects personally identifiable information from our users at several different points on our Web site

Orders
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. We use an outside company acting as our agent to provide the purchase and authentication transactions. You must provide contact information (such as name, E-mail, and shipping address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. Neither Image Trends nor our agent retains financial information nor do we provide it to any outside party.

Surveys or Contests
From time-to-time, we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information, such as name and E-mail address and, on occasion, demographic information such as country of residence and zip code.

We use this information to improve existing products and collect requirements for future product development activities.

We may use a third party service provider to conduct these surveys or contests; that company will be prohibited from using our users’ personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.

Tell-A-Friend
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and E-mail address. We will automatically send your friend a one-time E-mail inviting him or her to visit the site. Image Trends stores this information for the sole purpose of sending this one-time E-mail and tracking the success of our referral program.

Your friend may contact us at Unsubscribe to request that we remove this information from our database.

Uses of Information
Image Trends uses the information gathered on the web site to assist in providing technical support to specific users and to communicate news about product updates and new products to registered users. If a user participates in a survey we may use the information to develop product requirements for new offerings in the future. Financial information, such as credit card data, is only used for the purchase transaction and is not retained by Image Trends or its agent.

Communications from the Site

Special Offers and Updates
We will occasionally send you information on products, services, special offerings and promotions. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Choice and Opt-out” section.

Newsletters
If you wish to subscribe to our newsletters, we will use your name and E-mail address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Choice and Opt-out” section.

Service-related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if we have a significant product alert that may require the attention of the user; we might send you an E-mail.

Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account. You may opt-out of these communications. Please see “Choice and Opt-out” section.

Customer Service
Based upon the personally identifiable information you provide us, we will send you a welcoming E-mail to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by E-mail.

Profile
We store information that we collect through log files and third party sources to create a “profile” of your preferences and of the products you have installed. We tie your personally identifiable information, and your product purchasing history, to information in the profile, in order to provide tailored technical support, promotions and marketing offers and to improve the content of the site for you. We do not share your profile with other third parties.

Supplementation of Information
In order to provide certain technical support services to you, we may on occasion supplement the personal information you submitted to us with information from third party sources that operate as an agent of Image Trends. For example, the purchase and authentication process is performed by a contract agent of Image Trends and we need installation data and serial number to provide adequate technical support to our customers.

Personally identifiable information:
We DO NOT Share Personally Identifiable Information with Third Parties

Agents
We use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site

Choice/Opt-out
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by E-mailing us at Unsubscribe

Log Files
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click-stream data.

We do not link this automatically-collected data to personally identifiable information.

We use a third-party tracking service that uses cookies and log files to track non-personally identifiable information about visitors to our site in the aggregate to improve the usability of our Web site.

Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use both session ID cookies and/or persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. We use these persistent cookies so that users do not have to re-register each time to download additional software. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.

Links to Other Sites
This Web site contains links to other sites that are not owned or controlled by Image Trends. Please be aware that Image Trends is not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.

This privacy statement applies only to information collected by this Web site and the information provided by our agents.

Bulletin Boards/Chat Rooms
If you use a bulletin board or chat room on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.

Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page or by E-mailing our Customer Support at Support.

Security
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, that information is encrypted using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send E-mail us at Support.

Business Transitions
In the event Image Trends goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via a prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.

Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement and in other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here or by means of a notice on our Web Site.

Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us at: Support